Social Media Library

Effective Social Media Outreach

Privacy Policy

  • Introduction
    • Social Media Library, SML, henceforth referred as “We” is committed to protecting and respecting your privacy.
    • This policy together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
    • Our nominated representative for the purpose of the DPA is James Fitzgerald.
  • Information we may collect from you
    • We may collect and process the following data about you:
      • information that you provide when subscribing to the services offered at www.socialmedialibrary.co.uk ( our “Website”). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our Website.
      • if you contact us, we may keep a record of that correspondence.
      • we or our business partners may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
      • details of your visits to our Website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
  • IP addresses and Cookies
    • We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration .This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
    • For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
      • to estimate our audience size and usage pattern.
      • to store information about your preferences, and so allow us to customise our site according to your individual interests.
      • to speed up your searches.
      • to recognise you when you return to our Website.
    • You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our Website.
  • Where we store your personal data
    • The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us. Such staff maybe engaged in, among other things, the fulfilment of your subscription, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
    • All information you provide to us is stored on our secure servers. Where, as a subscriber, we have given you a user identification and password which enables you to access and use the directories on our Website, you are responsible for keeping this user identification and password confidential. We ask you not to share your user identification or password with anyone outside of the terms of access agreed when you sign our SML directory subscription terms and conditions.
    • Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
  • Uses made of the information
    • We use information held about you in the following ways:
      • to ensure that content from our Website is presented in the most effective manner for you and for your computer.
      • to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
      • to carry out our obligations arising from any contracts entered into between you and us.
      • to allow you to participate in interactive features of our service, when you choose to do so.
      • to notify you about changes to our service.
    • We may also use your data to provide you with information about our goods and services which may be of interest to you. We may contact you about these by electronic means (e-mail or SMS). If you do not want us to use your data in this way please contact us in accordance with Section 7.
  • Disclosure of your information
    • We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985.
    • We may also disclose your personal information to third parties:
      • in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
      • If Firebrand sells all or substantially all of its assets or if the shares of Firebrand are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
      • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use [www.socialmedialibrary.co.uk/terms] or our SML directory subscription terms and conditions and other agreements; or to protect the rights, property, or safety of Firebrand, our subscribers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
  • Your rights
    You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at info(at)socialmedialibrary.co.uk.
  • Access to information
    The DPA gives you the right to access information held about you. Your right of access can be exercised in accordance with the DPA. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
  • Changes to our privacy policy
    Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
  • Contact
    Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info(at)socialmedialibrary.co.uk.

Categories

Tags